The health and safety of all our employees, customers and the global community is our number one priority. 

As of Monday March 23rd, 2020 and until further notice, we are operating at reduced hours with shortened staff as a response of precaution to COVID-19.

Our telephone customer service support has temporarily been closed. 
The BSG Store and our Canada and USA offices are closed to the public. 

Our online store is currently still operating and accepting orders. 
However, please expect up to a three business days delay for all online order fulfillment and customer service email support. 

Please email for any questions or concerns you may have. We will do our best to reply in the utmost timely manner.

We truly thank you for your continued business. 
We extend our sincerest well wishes of good health and safety to everyone. 

We look forward to serving you on regular business hours as soon as possible. 

Please take care of yourself and all our loved ones around us.


Michael, Amy, Hellen and Sarah Luu

On behalf of the entire Bio Seaweed Gel Team